mandelbrot idle Support

Found a bug, have a question about a purchase, or have an idea for mandelbrot idle? Get in touch.

Email

To help sort out a problem quickly, please include:

Common questions

My progress is missing. Your save syncs through iCloud. Make sure you're signed in to the same Apple Account on both devices and that iCloud is turned on, then reopen the game.

A purchase didn't unlock. Purchases are handled by Apple. Fully close and reopen the game; if it still hasn't unlocked, email us with the purchase date. For refunds, use Apple's Report a Problem page.

A rewarded ad didn't give me the reward. The reward is given after the ad finishes. If you watched it to the end and got nothing, let us know.